Privacy Policy

Privacy Policy

Introduction

Welcome to Same-Day Carpet Cleaning Services’ online privacy hub. We, at https://same-day-carpet-cleaning-services.storysurge.net (hereinafter referred to as “Same-Day Carpet Cleaning Services,” “we,” or “our”), are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the gathering, storage, access, and management of personal information in accordance with various international privacy laws and regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, products, or services accessible via external links on our site. These entities have their own privacy policies governing data collection and usage, which we encourage you to review before engaging with them.

Processing Activities

This Privacy Policy guides our practices when users:

  • Utilize our applications and services as authorized users
  • Visit websites linked to this Privacy Statement
  • Engage with communications from us, including newsletters, emails, calls, or texts/SMS messages

Personal Data Collection

We collect a variety of personal data to enhance your user experience and improve our services. The types of information gathered include:

  • Account Information: Details required to create and manage your account, such as name, email address, and password.
  • Payment Information: Data needed for processing payments, like credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Transaction records and banking information for financial services.
  • Purchase Information: Details about products or services you’ve purchased from us.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information to recognize your device and provide location-based services.
  • Location Data: Geographic coordinates to offer personalized services tailored to your area.
  • Feedback: Reviews, comments, and responses provided by users to improve our products and services.
  • Social Media Information: Data from social media platforms when you choose to connect your accounts for seamless access.
  • Product Information: Preferences, reviews, and interactions related to our products.

We collect this data through various methods: user input forms, account settings, browsing interactions, analytics tools, cookies, and third-party service providers.

Cookies

We employ cookies to enhance your experience and gather analytics. Cookies are small text files stored on your browser that serve different purposes:

  • Strictly Necessary: Essential for navigating our site, performing transactions, and maintaining security.
  • Preference: Remembering user preferences and settings to provide a personalized experience.
  • Analytics: Tracking website usage, gathering statistical data, and improving the performance of our services.

Users can manage non-essential cookies through our Cookie Manager, providing control over their browsing experience.

Retention and Deletion

We retain personal data as necessary for the fulfillment of specific purposes, including legal obligations and business requirements. Once these purposes are met or when data is no longer needed, we delete or anonymize it to protect your privacy.

Your Rights (Depending on Your Location)

The rights available to you vary based on your geographical location, but generally include:

  • Access to your personal data and its processing details.
  • Requesting rectification if your data is inaccurate or incomplete.
  • Erasure (or the right to be forgotten) under certain circumstances.
  • Restriction or objection to the processing of your data.
  • Data portability, allowing you to transfer your data to another controller.
  • The right to withdraw consent at any time.
  • The right to lodge a complaint with a supervisory authority and appeal/complain about our data handling practices.

To exercise these rights or for data-related inquiries, please contact our dedicated privacy team via email at [email protected] or through written correspondence sent to the address provided on our website.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be effectively communicated through a notice on our website, ensuring you are always informed about how we handle your personal data.

Contact Information

For any privacy-related inquiries, requests for unsubscribe, or questions regarding data practices, please reach out to us:

Email: [email protected]

Postal Address: [Privacy Team Contact Address]